Customer stories: meet Luke

Luke: Life’s been absolutely grand! I’ve been loving driving in comfort and with the roof down in the hot weather. I love the automatic gearbox as well.

I’ve had no problems and it feels like a brand new car to be honest. Hopefully I’ll have this car for a while but when the time comes for me to replace it, I can’t see any reason why I’d go to a traditional car dealer – I’d just use Cazoo again. I don’t see why you wouldn’t. The service was absolutely amazing and I’m still buzzing all these months after receiving the car.

Luke: The best thing about my car is that you can have the roof up or down, so you have the best of both worlds. It’s also got loads of gadgets on it and is overall a very cool car. When I bought it there were very few miles on it, so it felt practically brand new!

Luke: That’s a good question! I just liked the look of it, really. I saw it online and immediately thought ‘This is the car for me’.

Luke: My commute is about 40 minutes long so I had a lot of time on the road to make sure it was right for me. I went on a few roadtrips last summer to see my friends. I went to Southend-on-Sea one weekend and that was lovely!

I’ve had no bad experiences with it. Honestly, since it’s arrived it’s worked exactly as it should and I am so pleased with it. I’d never go back to a car dealership because in my experience there is always something wrong with the car after a few weeks or months and they just don't care. I wanted a car that I could get in and go and rely on it not to break down.

• Joel – Finding the perfect family car

• May – Switching to electric made easy

• Luca – Buying his first car in a new country

Luke: Well, my dad bought a car from Cazoo first. He loved the process but wasn’t keen on the actual car so, using the 7-Day Money Back Guarantee, he sent it back and bought another one. The fact that it was so easy not only to buy one but to return it for a refund, if necessary, gave me the confidence to buy my own car from Cazoo. I didn’t look back!

Luke: I’d recommend using Cazoo because of the confidence that you have throughout the process and afterwards. To be honest, I still look at Cazoo now – just window shopping really, but I like to see what’s available.

Just the service and how good it was. When I bought my car from Cazoo no one had really heard of it and now it’s a household brand and so popular. I think it’s the way forward!

Helpful, enjoyable and a great experience.

You’ll find lots of great-value used cars to choose from at Cazoo – check out our deals page for big savings on a wide selection of cars. Simply find the one you love then buy or finance it online. You can choose to have it delivered to your door, or you can collect it from your nearest Cazoo Customer Centre.

Cazoo makes selling a car just as easy – we'll give you an instant online valuation that's guaranteed for seven days, which you can also use if you want to part-exchange your current car for your Cazoo car.